Drone operators and industrial safety experts helped me to understand how risk assessments are performed in commercial aviation.

After conducting interviews and ethnographic research, I designed risk assessment functionality that enabled users to describe and score risks and control measures according to an internationally recognised standard.

The concept was tested and approved by drone operators, health & safety experts and a nationally recognised training provider.

This functionality became a key selling point of the drone operations platform. It created a H&S audit trail for drone operators as well as saving them time and improving the quality of their output.