Leyton Jay

My Skills

User Experience

Using strong processes to create great products

User Interface

Committed to creating elegant and intuitive designs

UX Research

Understanding the user and the problem

Empathy & Teamwork

Concern for users, colleagues and other humans

About Me

Leyton JayI’m a User Experience Designer and a former Web Developer, with a talent for UX Research and more recently Service Design. Teamwork gives me a great sense of satisfaction and maintaining great working relationships with my colleagues is really important to me.

Attention to detail is one of my key skills but I’m also able to see the ‘bigger picture’ through system thinking.

As a huge fan of live comedy, I attend the Edinburgh Fringe every year, amongst many other comedy festivals. I'm also a foodie and a beer enthusiast.

My partner and I live in Central Brighton, I drink far too much coffee and we eat out far too often.

My Testimonials

My Experience

British Car Auctions (BCA)

Sept 2019 - Present UX Designer (Appraisals & Valuations, Logistics, Transport)

Specialised in researching complex problems and processes; designing usable and robust internal and external solutions for mobile, tablet & desktop.

SOARIZON® by Thales (Paris, Gatwick)

Nov 2018 - Jun 2019 UX Designer & Researcher

Designed a best-in-class Risk Assessment & Method Statement process.

Avios (British Airways Loyalty)

Dec 2015 - July 2018 UX Designer

Optimised our eStore using CRO; leading to huge increases in conversation rates.

Specialist Holiday Group - TUI Travel plc

Jan 2015 - Nov 2015 UX Designer

Gained experience in heuristic analysis, remote user testing and CRO/MVT.

Rentokil Initial Plc.

Dec 2007 - Dec 2014 Web Developer (then UX Designer)

Collected user feedback and used UX methods to propose improvements.

My Philosophy

"I don't want to believe.
I want to know."

- Carl Sagan, Physicist

"It doesn't matter how beautiful your theory is, it doesn't matter how smart you are. If it disagrees with experiment, it's wrong."

- Richard P. Feynmen, Physicist

Previous Employment

Rentokil Initial Logo
Avios Logo
Thales Logo
BCA Logo